Audio System Symptom Troubleshooting - Radio preset memory is lost

Radio preset memory is lost


1.Inspect the under-dash No. 6 (10A) fuse.

Is it OK?


YES - Go to 2.


NO - Replace the fuse and reset. If it fails again, repair the short to ground in the harness.n


2.Remove the audio-HVAC-display module.

3.Turn the ignition switch ON (II).

4.Measure voltage between the audio unit connector A10 terminal and body ground.

Is there battery voltage?


YES - Go to 5.


NO - An open wire between the under-dash fuse/relay box N11 terminal and audio unit A10 terminal.n

5.Check for continuity between the audio unit A20 terminal and body ground.

Is there continuity?


YES - Faulty audio unit.n


NO - An open wire between the audio unit A20 terminal and body ground (G504).n


6.Operate 1 of 6 preset switches to see the symptom appear.

Does the symptom appear?


YES - Faulty audio unit.n


NO - Operation is normal.n