Navigation System Symptom Troubleshooting - Navigation cannot control HVAC by voice command

Navigation cannot control HVAC by voice command (KG and KE models)
NOTE:
  • Check the connectors for poor connections or loose terminals.
  • Check for and resolve all CAN DTCs before troubleshooting the navigation system.
  • If the Hard Error Code stored, check the Hard Error Code troubleshooting first.
  • Before troubleshooting, make sure the anti-theft codes for the audio system and the navigation system.
  • After troubleshooting, enter the anti-theft codes for the audio system and the navigation system.
  • Verify that the correct navigation unit is installed for this model. Go into the Diagnostic mode and use Version.
  • Make sure that the correct version are installed.
  • Check any official Honda service website for more service information about the navigation system.
  1. Connect the HDS to the DLC. Check for B-CAN or F-CAN DTCs in the data list.
Are there any DTCs in the B-CAN or F-CAN systems?
YES -
Troubleshoot and repair all CAN related DTCs, and then retest.
NO -
Go to Step 2 .
  1. Turn the ignition switch to ON (II).
  1. Select the Self-Diagnosis mode.
  1. Check for error code to the Error History.
Is the Hard Error Code in store?
YES -
Refer to the Hard Error Code troubleshooting.■
NO -
Go to Step 5 .
  1. Substitute and a known-good climate control unit. Reconnect all connectors and reset.
Do the symptom go away?
YES -
Replace the original climate control unit. ■
NO -
Replace the navigation unit. ■