How to Troubleshoot the Navigation System

Global Positioning System (GPS) Limitations
The GPS cannot detect the vehicle's position or elevation during the following instances:
  • For the first 5 to 10 minutes after reconnecting the battery (this process can take as long as 45 minutes).
  • When the satellite signals are blocked by tall buildings, mountains, tunnels, large trees, inside parking structures or large trucks.
  • When the GPS antenna is blocked by metallic window tinting or by an object placed above it in the vehicle. The GPS antenna requires a clear unobstructed view of the sky.
  • When there is no satellite signal output (signal output is sometimes stopped for satellite servicing).
  • When the satellite signals are blocked by the operation of some electronic aftermarket accessories including, but not limited to non-OEM in-dash entertainment units (radio, CD players/changers, radar detectors and theft recovery systems) and cell phones placed near the navigation system.
The accuracy of GPS is reduced during these instances:
  • Metallic window tinting above the GPS antenna.
  • When only three or less satellite signals can be received (Four satellite signals are required for accurate positioning).
  • When driving near high tension power lines.
  • When the satellite control centers are experiencing problems.