Navigation System Symptom Troubleshooting - DVD screen error messages

DVD screen error messages
Diagnostic Test: Car Status
NOTE:
  • Confirm the correct version disc is installed in the navigation unit.
  • Refer to General Troubleshooting for a list of common DVD screen error messages and the probable causes.
  • Go into the Diagnostic mode and use the ECU Info diagnostic to check the status of the DVD lid.
  • Inspect the navigation DVD for scratches or damage.
  • The following troubleshooting is for the error message shown on the error messages table.
  1. Check the DVD-ROM reading surface for scratches and finger prints.
Are there any scratches or finger prints on the DVD-ROM reading surface?
YES -
Clean or replace the DVD-ROM. ■
NO -
If the problem occurs occasionally when the system is cold, this is normal. If the problem occurs frequently when driving, replace the navigation unit. ■