Audio System Symptom Troubleshooting - Audio disc does not load
Audio disc does not load
NOTE:
  • Check the vehicle battery condition first.
  • Check the connectors for poor connections or loose terminals.
  • Disc labels should not be used in the audio unit. They may damage the player mechanism.
  • Make sure the Audio disc is compatible with the system (see the owner's manual for more information).
  1. Turn the ignition switch to ON (II).
  1. Turn on the audio unit and insert a known-good disc to see if the symptom can be duplicated.
Does the disc load?
YES -
Operation is normal. If the disc loads normally, but will not play, go to Audio disc does not play. ■
NO -
Go to Step 3 .
  1. Insert another disc.
Does the disc load?
YES -
The original disc is faulty.■
NO -
Substitute a known-good audio unit with navigation system , without navigation system , and recheck. If the symptom/indication goes away, replace the original audio unit with navigation system , without navigation system. ■