Navigation System Symptom Troubleshooting - GPS icon is white or not shown
GPS icon is white or not shown
Diagnostic Test: Self-Diagnosis Mode
NOTE:
  • With good reception, the icon is normally green.
  • Make sure the GPS antenna is plugged in.
  • Check for any aftermarket accessories that may be interfering with the GPS signal.
  • Make sure the vehicle is parked outside and away from buildings.
  • Refer to GPS Information for realtime satellite reception display.
  • Check the vehicle battery condition first.
  1. Check for metallic window tint on the rear window and electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the navigation unit.
Is there metallic window tint or electronic accessories?
YES -
Remove tint or the accessories and recheck.■
NO -
Go to Step 2 .
  1. Turn the ignition switch to ON (II).
Is the GPS Ant icon red?
YES -
Check for a kinked, crushed, or disconnected GPS antenna wire. If icon is still red, replace the GPS antenna. ■
NO -
Check that nothing is blocking the GPS antenna located under the package shelf and recheck. Substitute a known-good GPS antenna, and recheck.■
  • If the symptom is gone, replace the GPS antenna.
  • If the symptom is still present, substitute a known-good navigation unit and recheck. If the symptom is gone, replace the original navigation unit.